Already purchased the Glow Towel™ subscription but didn’t get the following month’s order? This is most likely caused because the subscription must be the only product in your order. Please purchase the Glow Towel™ subscription again by itself in your next order to ensure you never miss a month! So sorry for any trouble. You can always email us at info@glowskincarela.com for additional help. 


You can access your Customer Portal in two ways:

  • Clicking the unique Customer Portal link sent to you in your Subscription Activation email.
  • Logging into your customer account on the store's website.


Once you are in the Customer Portal, you will click the Subscriptions tab from the left-hand menu. If you no longer want to continue your subscription, click on the Actions button found next to the subscription you want to cancel and then select Cancel from the dropdown menu.


On the following page, you will be prompted to choose a cancellation reason. Select the cancellation reason that closely matches your reason for canceling. Click Cancel my subscription to complete cancellation.


Once you are logged into your account

View Account > Login

Scroll to the bottom of the page and select

Manage Subscriptions > Skip Shipment > Skip